What began as an innovative IT playground in the course of digitalisation is evolving with increasing maturity from a staff unit to the organisation of a new, independent specialist department. But who exactly sets this up and how do its processes integrate into the workflows of long-established structures? What needs to be considered in order to actually achieve efficiency gains, quality advantages and robustness in practice, while crises, socio-economic and technical challenges put the company's resilience to the test?
theses in this paper:
The age of digitalisation is creating a growing demand for developers and IT specialists. Their careful, targeted deployment leads to a decisive competitive advantage. Process automation is a new cross-industry corporate focus. The use of simple RPA technologies enables accelerated implementation, an immediate return on investment and the securing of the necessary acceptance in operations.
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